Effective Date: July 7, 2025

Last Updated: July 7, 2025

At House of Natural, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our online store.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services:

a. Personal Identification Information

We may collect the following data when you interact with our site:

Full name

Email address

Billing and shipping address

Phone number

Payment details (processed securely via third-party payment gateways)

b. Non-Personal Identification Information

Automatically collected data may include:

Browser type and version

-IP address

-Device type and operating system

-Pages visited and time spent on the site

-Referring to website or search engine

2. How We Use Your Information

We use the information we collect for the following purposes:

-To process and fulfill your orders, including sending order confirmations and shipping updates

-To manage your account and provide customer support

-To personalize your shopping experience and improve our website functionality

-To send promotional emails, newsletters, or updates (only if you opt in)

-To detect and prevent fraudulent transactions and ensure the security of our platform

-To comply with legal obligations and enforce our terms and policies

3. Data Protection & Security

We implement industry-standard security measures to protect your personal data:

All sensitive information (e.g., payment details) is encrypted using Secure Socket Layer (SSL) technology

Access to personal data is restricted to authorized personnel only

We regularly monitor our systems for vulnerabilities and potential threats

Please note that while we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and login details

Understand how users interact with our site

Provide relevant product recommendations and advertisements

You can choose to disable cookies through your browser settings. However, doing so may limit certain functionalities of our website.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

We may also disclose your information:

To comply with legal obligations or respond to lawful requests

To protect the rights, property, or safety of House of Natural, our customers, or others

6. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. or other countries where our servers or service providers are located. By using our services, you consent to this transfer.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete such information from our records.

8. Your Rights & Choices

Depending on your location, you may have the right to:

-Access, correct, or delete your personal information

-Withdraw consent or object to certain data uses

-Request a copy of the data we hold about you

-Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails

To exercise any of these rights, please contact us at:

[email protected]

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

House of Natural

Email: [email protected]

Website: http://houseofnatural.com